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Snozone is the most dynamic and the largest indoor ski slope operator in the industry with venues in Madrid, Yorkshire, Milton Keynes and Skizone Basingstoke. Our obsession with guest service comes naturally to our team members – the desire to give a genuine welcome and exceed expectations creates a memorable experience for both new and regular guests and members.
 
We are proud to have a diverse workforce and we continually work to ensure that inclusivity is at the heart of our recruitment, promotion and personal development activities. We recruit for full-time and part-time hours and attract team members from all backgrounds and abilities – what’s most important to us is your ability to operate in line with our values and contribute to the achievement of our goals.
 
Our current vacancies are below, however if we are not recruiting at the moment please keep checking this page for updates.

There are some great benefits available to you at Snozone, some of which are:

  • Free use of the slope
  • On-site parking
  • Employee discounts on slope activities and products
  • 40% off in our Alpine Kitchen Restaurant on a selection of menu items
  • Up to 25 days holiday per year plus 8 bank holidays
  • An extra day off for your birthday
  • Access to our Employee Assistance Programme, 24-7 access to Health and Wellbeing support
  • Bike to Work Scheme
  • Team Member bonus scheme
  • Uniform provided
  • Ad hoc incentives and rewards

General Manager, Milton Keynes

We have an excellent opportunity for an experienced General Manager to join our Milton Keynes venue to support the continued growth of the business.
 
Providing leadership to a team of dedicated and professional individuals, you will possess exceptional interpersonal skills to drive and motivate your management team to meet and exceed guest expectations. By driving operational excellence throughout the venue, you will focus on continuous improvement of the guest experience in addition to identifying commercial opportunities to deliver growth. Experience of a multi-service leisure venue is desirable, with a track record of implementing and maintaining a culture of high performance.
 

Deputy General Manager, Milton Keynes

We have an exciting opportunity to join the team as Deputy General Manager of our Milton Keynes venue. Reporting to the General Manager, you will take primary responsibility for health and safety, facilities management and the guest experience. Key to the success of this position if your ability to manage the efficient day to day operation of the venue, demonstrating your exceptional communication and people management skills.
 
You will take full responsibility for:
 
  • Management of all health & safety practices across the venue
  • Management of maintenance, operational support and front of house teams
  • Cost control and budget management
  • Custodian of the Company’s Brand Standards and ways of working
  • Supporting the General Manager in the commercial and operational running of the venue.
You will have experience working within the leisure or hospitality industry and be used to working operationally across all areas of the business.  With a keen eye for detail and an organised approach, you will have a committed and diligent working style and an ability to coach your team to exceptional performance.
 

Maintenance Engineer, Yorkshire

We are looking for an experienced and reliable Maintenance Engineer to provide the highest possible standard of service to ensure that our venue operates effectively, efficiently and is presented to the highest standard at all times. The successful candidate will be multi-skilled and flexible in their approach to problem resolution - working with the team to find the best solutions:
 
Duties will include:
 
  • Planned and preventative maintenance on a variety of electrical and mechanical equipment, on and off the snow slope.
  • Contribute to the management of our preferred supplier list and working effectively with a range of suppliers and contract management partners.
  • Ensure all maintenance issues are dealt with in a corrective and timely manner, taking into account the best times to conduct guest-facing repairs needed.
  • Adhere to the terms and conditions stipulated by our suppliers and deliver constructive feedback to them as and when required.
  • Assist in the management and regulation of utilities regarding water, gas and electricity.
  • Develop a PPM strategy to maintain service levels and avoid unexpected expenditure.
  • Ensure that health & safety maintenance issues are prioritised for the safety of our team and our guests.
Qualifications:
  • Commercial and industrial refrigeration systems qualification (e.g. HVAC, Refrigeration)
  • F-Gas (City & Guilds) or equivalent electrical certification
  • Extensive experience with refrigeration, air conditioning and heating systems
  • Experience in fault finding and repairing commercial refrigeration equipment
  • Experience of pumps, motors, valves, hydraulics and air handling units essential
  • Apprentice trained (ideally)
  • Organised and able to prioritise tasks
  • Full driving license
We are happy to provide support for specific training required to support development and capability in this role.
 

Team Members, All Venues

We pride ourselves on providing the best guest service in the leisure industry! Working as part of a great team, we are looking for friendly, approachable and service oriented team members to who can deliver this service for every guest, every day and without compromising on standards.
 
You will work across all departments including front desk reception, Restaurant front of house and helping guests with their boots, skis and snowboards.  You will enjoy guest interaction and have a naturally helpful and patient approach – all while enjoying a busy, high-energy working environment!
 
Experience of working in the leisure industry would be helpful; however, your energy and drive are more important to us. You will have a positive, proactive approach and be keen to use your own initiative to always improve the guest experience.
 
Naturally, you will be available to work evenings and weekends on a rota basis and as we place a high value on teamwork, you will be happy to support your colleagues across all parts of the venue. In return we offer great pay and benefits in addition to direct access to the most fun and vibrant working environment in the industry.
 

Sales & Membership Advisor, Milton Keynes & Yorkshire

Are you a driven and determined individual? If you are this could be the perfect opportunity for you. We are looking for a Sales Advisor to join our vibrant and energetic team in Milton Keynes & Yorkshire. You will play a key part in driving Snozone to the next level; joining a like-minded team who are passionate about achieving success and working to their full potential.
 
You will have excellent communication skills and be a versatile team player. Confident on the telephone, you will enjoy talking to our guests and contributing across the venue – we operate as one team and together we are stronger!
 
Experience of working in a Sales team is desired, however a great attitude, engaging personality and a willingness to contribute to the team's efforts is essential.
 
 

Coaches – Ski, Snowboard, Adaptive

We are looking for qualified, experienced Coaches to join us at both Yorkshire, Milton Keynes & Basingstoke
 
Applications are welcome from Instructors qualified to BASI Level 1 and above (or equivalent) in Skiing or Snowboarding (including Adaptive). We recruit Coaches who effortlessly engage with guests, work effectively in teams and who revel in the challenge of delivering excellent lessons and sessions.
 
You will have a thorough induction into our ways of working and be available to work weekends and evenings on a rota basis. Delivering expert sessions, you will also have the opportunity to utilise the best real snow slopes in the UK!

Accounts Supervisor, London (part-time, contract)

As a key member of our central Finance team, you will report to the Finance Manager providing support to the team and our venues. Key responsibilities will include control of the purchase ledger and payments to suppliers; control of purchase order process; new supplier set up; reconciliation of accruals and income; assist with month end process.
 
AAT qualified (or part qualified), you will have proven experience managing purchase ledger, reconciliations and transactional tasks. You will be a quick learner with a flexible, proactive approach and an excellent eye for detail.
 
Contract: 9 month maternity cover
Part-time: 32 hours per week.
 

Finance Assistant, Yorkshire

Are you a Finance Assistant looking for something a little different? We are looking for a new team member to join us to take full accountability for financial reconciliations at our Castleford venue.
 
Working as part of the management team, you will ensure full compliance with our processes and procedures relating to all on and off-line payments. You will also work with the central Finance team to develop reporting procedures and manage our booking system provider regarding system functionality.
 
You will have experience managing reconciliations of high volume transactions, managing 3rd party suppliers and conducting training in addition to advanced Excel skills to enable you to deliver accurate and timely reporting. A quick learner with an excellent eye for detail, you will be confident working without supervision and communicating effectively internally and externally.
 
Part-time: 32 hours per week
 

 
For further information or to apply for any of these positions, please contact us at [email protected].       

 
Please note that all offers of employment are subject to the satisfactory receipt of a Disclosure & Barring Service check which will take place prior to commencement of employment.
 
It’s great that we receive so many applications, however it does mean that it is not always possible to respond to everyone. Unfortunately, if you have not been selected for an interview we may not be able to respond to you individually, however we would like to take this opportunity to thank you for your interest.
 
 

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