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Snozone is the most dynamic and the largest indoor ski slope operator in the industry with venues in Madrid, Yorkshire, Milton Keynes and Skizone Basingstoke. Our obsession with guest service comes naturally to our team members – the desire to give a genuine welcome and exceed expectations creates a memorable experience for both new and regular guests and members.
 
We are proud to have a diverse workforce and we continually work to ensure that inclusivity is at the heart of our recruitment, promotion and personal development activities. We recruit for full-time and part-time hours and attract team members from all backgrounds and abilities – what’s most important to us is your ability to operate in line with our values and contribute to the achievement of our goals.
 
Our current vacancies are below, however if we are not recruiting at the moment please keep checking this page for updates.

There are some great benefits available to you at Snozone, some of which are:

  • Free use of the slope
  • On-site parking
  • Employee discounts on slope activities and products
  • 40% off in our Alpine Kitchen Restaurant on a selection of menu items
  • Up to 25 days holiday per year plus 8 bank holidays
  • An extra day off for your birthday
  • Access to our Employee Assistance Programme, 24-7 access to Health and Wellbeing support
  • Bike to Work Scheme
  • Team Member bonus scheme
  • Uniform provided
  • Ad hoc incentives and rewards
     

Sales & Membership Advisor, Milton Keynes

As a Sales & Membership Advisor, you will play a key role in driving Snozone to the next level; joining a like-minded team who are passionate about achieving success and working to their full potential. In particular, your responsibilities will include:
 
  • To improve conversion from enquiry to sale via email, the telephone or face to face with our guests
  • To tailor packages and events to each group/individual(s) need.
  • To strictly adhere to Snozone payment policy for all bookings.
  • To improve membership sales and membership retention by delivering the membership strategy.
  • To account manage group bookings; greet the guests, manage the event, act as the key contact from initial booking through to post-event feedback.
You will have excellent communication skills and be a versatile team player. Confident on the telephone, you will enjoy talking to our guests and contributing across the venue – we operate as one team and together we are stronger!
 
Experience of working in a Sales team is desired, together with a successful track record of delivering against targets. However of equal importance is a great attitude, a desire to succeed and a willingness to contribute to the team's efforts.
 

Food & Beverage Manager, Yorkshire

We have an excellent opportunity for an experienced Food & Beverage Manager to lead our Alpine Kitchen restaurant within the Snozone venue. Working with a team of dedicated and professional individuals, you will manage all aspects of our Alpine Kitchen operation within our Yorkshire venue.
 
With experience of managing your own team in addition to a strong track record in a single or multi-site business, you will be responsible for maximizing all revenue opportunities through effective rota management, budget control and – most importantly – teamwork. Your team will prepare and serve quality food and beverages based on our menu specifications and brand standards, ensuring that guests always experience a clean environment and service at its best. You will also be able to step into the Kitchen and prepare dishes if required.
 
Ideally you will have experience budgeting and catering for individual and corporate customers, preparing bespoke menus and food offerings while working closely with our sales teams to deliver great events encouraging repeat customers.
 
Key skills for success will be:
 
  • Food and Beverage management experience
  • Event experience (party and corporate)
  • Food health and safety knowledge
  • Experience leading and motivating a team
  • Ability to demonstrate budgetary/P&L/margin/stock control knowledge
  • Ability to work flexibly (weekend essential)
  • Strong communication skills with the ability to influence and engage with team members will be core to your management style.
     

Operations Support Manager, Milton Keynes

An excellent opportunity has arisen for an experienced Operations Support Manager to join our Milton Keynes management team and contribute to our continued growth.
 
Responsibilities:
 
  • Through management of the rental team, ensure the guest experience is elevated by delivering exceptional guest service, rigorous adherence to brand standards and an engaging, productive team.
  • Ensure rental team rotas are created in line with brand standard timelines
  • Ensure that all skis and snowboards are maintained and repaired immediately.
  • To be the first point of contact in Snozone for all issues and concerns relating to the conditions of the slope.
  • Liaising with the Sales & Membership Manager and Snow Sports Manager on all large events and races to fully understand the slope requirements and guest service delivery.
  • To ensure that Snozone has the optimum number of team members trained as Groomers/ Assistant Groomers.
  • Manage the Grooming Team undertaking regular reviews on the quality and efficiency of their work.
  • Plan and implement an on-going slope improvement programme, balancing guest experience with labour efficiencies.
  • Take ownership of our Brand Standards - lead by example and provide corrective coaching where required ensuring outstanding and engaging service to our guests on each and every visit
This is a great opportunity to join one of the most unique companies in the leisure industry and in return we offer a very competitive salary and rewards package, in addition to career development opportunities.


Maintenance Engineer/Electrician, Milton Keynes

We are looking for an experienced and reliable Maintenance Engineer to provide the highest possible standard of service to ensure that our venue operates effectively, efficiently and is presented to the highest standard at all times. The successful candidate will be multi-skilled and flexible in their approach to problem resolution - working with the team to find the best solutions:
 
Duties will include:
 
  • Planned and preventative maintenance on a variety of electrical and mechanical equipment, on and off the snow slope.
  • Contribute to the management of our preferred supplier list and working effectively with a range of suppliers and contract management partners.
  • Ensure all maintenance issues are dealt with in a corrective and timely manner, taking into account the best times to conduct guest-facing repairs needed.
  • Adhere to the terms and conditions stipulated by our suppliers and deliver constructive feedback to them as and when required.
  • Assist in the management and regulation of utilities regarding water, gas and electricity.
  • Develop a PPM strategy to maintain service levels and avoid unexpected expenditure.
  • Ensure that health & safety maintenance issues are prioritised for the safety of our team and our guests.
Qualifications:
  • F-Gas (City & Guilds) or equivalent electrical certification
  • Experience with refrigeration, air conditioning and heating systems
  • Experience in fault finding and repairing commercial refrigeration equipment
  • Experience of pumps, motors, valves, hydraulics and air handling units essential
  • Organised and able to prioritise tasks
  • Full driving license
We are happy to provide support for specific training required to support development and capability in this role.
 

Coaches – Ski, Snowboard, Adaptive

We are looking for qualified, experienced Coaches to join us at both Yorkshire, Milton Keynes & Basingstoke
 
Applications are welcome from Instructors qualified to BASI Level 1 and above (or equivalent) in Skiing or Snowboarding (including Adaptive). We recruit Coaches who effortlessly engage with guests, work effectively in teams and who revel in the challenge of delivering excellent lessons and sessions.
 
You will have a thorough induction into our ways of working and be available to work weekends and evenings on a rota basis. Delivering expert sessions, you will also have the opportunity to utilise the best real snow slopes in the UK!
 

Chef

We are looking for a chef to join our Food & Beverage team at Snozone Milton Keynes.  Holding intermediate/advanced food hygiene qualifications and adhere to all health & safety and food safety regulations.  You must be highly motivated, professional and able to provide an exceptional guest experience.  

You must be available to work weekends and evenings on a rota basis.  
 
For further information or to apply for any of these positions, please contact us at [email protected].       

 
Please note that all offers of employment are subject to the satisfactory receipt of a Disclosure & Barring Service check which will take place prior to commencement of employment.
 
It’s great that we receive so many applications, however it does mean that it is not always possible to respond to everyone. Unfortunately, if you have not been selected for an interview we may not be able to respond to you individually, however we would like to take this opportunity to thank you for your interest.
 
 

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